	Search: Home \| Contact Us \| Careers \| Support \| Login

BPO Call Centers:
Business Process Outsourcing

Humanic Solutions offers comprehensive BPO call center and employee support services including dedicated employee call center programs for both telephone and web support. Using phone, IVR, web, e-mail, or fax, we handle all employee HR communications?streamlining your workflow. What's more, our automated call tracking and case management technologies make sure we're providing a level of service that exceeds your expectations.

Call Center Service Models

Shared Services

Responds to basic employee inquiries related to Payroll, HR and Benefits
Escalates cases and/or investigations to the appropriate staff
Provides call tracking, case management and MIS reporting

Full Service

Responds to inquiries from employees, line management and the HR community as it relates to Payroll, HR, and Benefits
Provides comprehensive transaction processing from New Hire to Termination/Retirement
Ensures resolution of investigations
Provides call and transaction tracking and MIS reporting

Return to top

“Humanic HRMS is so adaptable. As our company grows, the system grows with us. All departments rely on the HR department as the first source of information. Thanks to Humanic HRMS we are able to provide accurate information promptly. This has helped the HR department develop an excellent reputation within our company.”

~Chris Anest, HR/Benefits Manager, Epstein Becker & Green, P.C.

Humanic pledges to:

Provide the right HR information to the right people at the right time.

Reduce HR and payroll administrative costs and deliver a fast return on investment.

Implement your company’s new system on time and on budget.

Offer outstanding, ongoing customer support.

Humanic Design: Manage your most important human resources

Web site design by Eyeland Creations.

BPO Call Centers: Business Process Outsourcing

BPO Call Centers:
Business Process Outsourcing