|
Humanic offers two implementation options: Express and Full. In both cases, our implementations
are Project Manager based and third parties are only used at the client's request. In order to
maintain competitive total costs of ownership, our Project Managers are cross-trained to act
in a project role but also take a functional or technical lead as well.
In both Express and Full implementations, we assist the client in a discovery process to
outline requirements up front and uncover hidden needs. Discovery helps to produce an outline
of a project plan and acceptable timetables. As a result of this process, we can confirm
implementation time frames up front thus eliminating costly open ended and unbounded
implementations.
EXPRESS IMPLEMENTATION
The following is an example of our Express Implementation structure. Express implementations
are typically used for clients with under 1000 employees or clients on a very tight time frame.
Administrator training is interwoven into the implementation in order to deploy quickly and
smoothly. Additional user training is usually recommended.
Phase I: Discovery & System Planning
The discovery process is a single or a series of interactions between client and Humanic Project
Lead to determine the exact components of implementation and data conversion, to set
expectations as to time frames and to consultant with the new client relative to what to
expect during the implementation and to determine what specific goals must be met.
System Planning involves the construction of tables and security, identification of modifications
to screens and reports and planning for data conversion.
A project kickoff meeting is held in which the scope of system implementation and a completion
schedule are discussed. All reports and screens are reviewed to identify the need for additional
functionality and new data elements. If changes are required, a Requirements Definition
Document (RDD) is prepared to identify changes, including recommended design and programming
estimates. Once the RDD is approved, a detailed Design and Development Specification (DDS)
is prepared.
Phase II: Installation
The second phase includes the physical installation of the system and the loading of table
data in preparation for live processing. This is true for both in-house as well as ASP
deployments.
It takes approximately one day to install the application software. Once installation is
complete, testing and training can begin using a test database complete with hundreds of
test employee records that include history as well as fully populated reference tables.
During this period initial training for key members of your organizations project team
also takes place. Not only does this training ensure a successful technical installation,
it also provides initial instruction on how to log in, navigate and retrieve employee data
and input table information into the system.
Phase III: Conversion (If no data conversion is required, please disregard)
The third phase involves data conversion, application and administrative training,
planning of payroll interfaces (if necessary) or loading of payroll data and initiation
of a pilot test. This phase will complete the conversion of data from your company's
old software system to the Humanic HRMS/Payroll.
Data elements in the current system are transported to the Humanic database through an
import utility. This procedure extracts data from the old system and populates the
appropriate Humanic tables.
(If a payroll interface is to be implemented, common elements to interface are
identified to make certain that all required payroll data is tracked by the Humanic HRMS.)
During this phase, Humanic provides core user training at multiple levels including the
Humanic HRMS/Payroll Application, System Administration and Technical Training.
Test plans are developed that will identify a test period and standards that will judge
a successful implementation, including system and parallel testing prior to production use.
When implementing our Payroll system or a HR to payroll interface, HR is typically
implemented first to allow for loading of the maser file data.
Phase IV-Core HRMS Payroll Implementation and Self-Service Implementation
During this phase the system is configured with your organizations policies, work rules,
system parameters and System security is setup. If Self-service is being deployed at
this time then the Self-Service components are configured including security setup,
organizational hierarchies are set, newsletters are written, organization policies
are put into print, data elements for display in the Self-Service are determined and
benefit open enrollment might be tested. The client is most often highly participatory
in this phase.
Phase V: Final Review
During this final phase, report writer training is provided for reporting tools
supported by Humanic This training covers ad hoc reporting and the running of standard
system reports.
When the report writer training is complete, a review of the Pilot Test is conducted
and the payroll interface (if necessary) is installed. Payroll testing would take place
typically over two concurrent pay cycle runs. The last step in the Implementation process
is the final project approvals sign off.
FULL IMPLEMENTATION
The full implementation is specifically designed to meet the requirements of your
organization. But, don't let the name fool you. Full implementations, can in some
cases be as short as Express implementations, the approach is simply different.
Full Implementations most often are the recommended process for organizations that
require a more consultative approach to the process and/or for larger or more
detailed engagements.
Project Phases
HRMS/Payroll full implementations are project manager based and are a series of
Interdependent Phases that can include:
- Initiation
- Discovery - Requirements Definition
- Design
- Construction
- Testing
- Rollout Planning
- Turn-Over
- Post-Implementation Support
Humanic and Client Project Resources
Humanic participation will often include the following disciplines:
- Project Manager
- Technical Implementation or ASP Manager
- Functional / Business Analysts
- Training Manager
- Subject Matter Experts (if purchased)
- Benefits/Time and Attendance
- Self Service Resource
- Interface Specialist
- Data Conversion Specialist
Resources from the client are generally in the following disciplines:
- Executive Sponsor
- Project Manager/Coordinator (Internal or 3rd Party)
- Subject Matter Experts
- Technical Staff
- Current System/Network/Desktop IT support
- Communications & Training Specialist
- End-Users
Roles of Project Team Members
Our project plans call for clear roles and responsibilities with tight project controls
as well as state of the art project tools. Our teams are dedicated, experienced and
empowered project management based groups who understand timely decision-making.
Experienced technical and business subject matter experts support them.
A primary goal of Humanic project managers is frequent and clear communications
between the client and professional services team members. This can be accomplished
throughout the project in each phase by means of various site visits, teleconferences,
and written documentation. The main avenues of communications include Discovery/Analysis
site visits, status meetings, a written implementation project plan, issues log for change
control, key contact lists, and employee/manager communications roll out schedules.
Since each implementation requires involvement from both Humanic and client project teams
with different degrees of involvement in each engagement, clearly documented roles and
responsibilities will be defined at the start of each project using a statement of work (SOW).
Some of the suggested roles for each team are listed below:
Humanic Team Member Roles
- Understand current process
- Identify all requirements
- Assist in database field mapping
- Set up system according to specifications
- Process masterfile conversion
- Run test HRMS/Payroll, Review modifications
- Set up security administration
- Interface development
- Set up production and distribution environment
- Set up Help Desk
Client Team Member Roles
- Complete the Discovery Questionnaire
- Fully explain current process & environment
- Provide sample documentation, reports, specs, etc.
- Identify system requirements
- Assist in database field mapping
- Audit masterfile after conversion of data to Humanic system
- Participate in testing scenarios
- Audit test HRMS/Payroll & Sign off
|
|