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Major Outage underscores Fragility in Global Internet Infrastructure

  • cbryan46
  • Jul 19, 2024
  • 3 min read

(We are sharing this story for the purpose of informing readers, Humanic Clients are largely unaffected, however, we are following this closely, and are available for any clients experiencing processing delays due to banking institutions impacted)


The early hours of July 19th were marked by a widespread global internet outage caused by what is being reviewed as a faulty software update from a large cybersecurity firm, affecting Microsoft Windows systems across the globe.


This incident disrupted various critical services worldwide, grounding flights, halting banking operations, and causing media blackouts.


Notably, this outage WAS NOT a security breach or cyberattack, but rather a software defect, with the responsible cybersecurity firm quickly pivoting efforts to supply a suitable and effective fix.


Despite these notable effrots, the repercussions have been widespread - leading to significant delays and cancellations in various sectors, including aviation, healthcare, and media.


The outage led to extensive lines at airports across the globe as check-in and booking systems failed, affecting travelers, including athletes and coaches traveling to the location of the Olympic Games in Paris, France.


Hospitals faced significant challenges with appointment systems, leading to canceled surgeries, and extended wait-times.


Various Governments and businesses across the world scrambled with early information to navigate the widespread impact of a single misalignment within the global infrastructure - spotlighting the world's heavy reliance on technology and the invulnerability of the providers.


A Note to our clients:

While our online systems have not been directly impacted, our team is actively monitoring the situation and implementing contingency plans to minimize disruptions to global payroll processing. 


We understand the importance of timely payroll processing and are committed to maintaining the highest level of service during this event.


What this could mean for you:

  • There may be intermittent issues accessing our online platforms

    • (none reported at this time)

  • Interruption to online communication channels - for any urgent communications please feel free to contact us directly!


Recommended Actions:

  • We advise preparing for potential delays by informing your teams and planning accordingly.

  • Remain up-to-date - we will keep you informed as the situation evolves. Many News outlets are providing live coverage and updates as this event plays out.


For Continued Updates consider referencing Live updates from trusted media:


We appreciate your understanding and patience as we navigate this unforeseen event. 


Our priority is to ensure your payroll needs are met with minimal disruption. 

Please do not hesitate to reach out to your dedicated account manager with any urgent matters you may be facing due to the disruptions experienced at banking institutions across the globe.


Thank you for your attention to this matter and for your continued partnership!


Best Regards,

Your Humanic Team

Referenced Media:

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